Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and HUMNS ("we", "our", "us") and govern your access to and use of the Mood Nutrition Connect mobile application (iOS and Android), our website, and any related services (together, the "Service"). By creating an account, or by accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy (ihumns.com/privacy-policy), which is incorporated here by reference. If you do not agree, do not use the Service. Important notice: Mood Nutrition Connect is currently in a closed testing phase. The Service is provided by invitation only, may be incomplete or unstable, and may change or be discontinued at any time. Features described in the app or marketing materials may not be final.

HUMNS INC. Initiative for Human Nutrition & Sustainability 777 Bay Street, Suite 249, Toronto, Ontario, M5G 2C8, Canada Ontario Corporation Number (OCN): 1001686562 Incorporated under the Business Corporations Act (Ontario) Website: ihumns.com Contact: contact@ihumns.com These Terms are entered into with HUMNS INC., a corporation incorporated under the Business Corporations Act (Ontario). References to "HUMNS", "we", "us", and "our" are to that company.

• You must be at least 13 years old (or 16 in the EU/UK, and 18 in India under the DPDP Act 2023) to use the Service. If you are under the age of majority where you live, you may use the Service only with the involvement of a parent or legal guardian. • You agree to provide accurate information when creating your account and to keep it up to date. • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at contact@ihumns.com if you suspect unauthorised use. • One person may not maintain more than one account, and you may not share your account or transfer it to anyone else.

Mood Nutrition Connect provides evidence-informed nutrition and emotional-wellness guidance, including mood check-ins, personalised food and ingredient recommendations, meal planning, wellness activities, an AI nutrition advisor ("Mo Chat"), AI-powered search, and an AI food scanner. The Service is provided for general informational, educational, and wellness purposes only. Availability of specific features may depend on your subscription plan, device, and region, and may change during the closed testing phase.

Please read this section carefully. • Mood Nutrition Connect is not a medical device and does not provide medical advice, diagnosis, or treatment. • All content, recommendations, mood insights, and AI responses are for general wellness and informational purposes only and are not a substitute for professional medical, psychiatric, psychological, or dietetic advice. • Always consult a qualified healthcare professional before making changes to your diet, exercise, medication, or treatment, and regarding any medical or mental-health condition (including but not limited to allergies, diabetes, PCOS, pregnancy, eating disorders, anxiety, or depression). • Never disregard or delay seeking professional advice because of something you read or received in the Service. • If you are experiencing a medical or mental-health emergency, or thoughts of self-harm, contact your local emergency services or a crisis helpline immediately. The Service is not designed to help in a crisis. • You are responsible for verifying that any food, ingredient, or recommendation is appropriate for you, particularly in light of your allergies and health conditions. We do not guarantee that recommendations are safe or suitable for your individual circumstances.

This section applies to the Mood Nutrition Connect mobile app. Mood Nutrition Connect for Business, the web app for organisations, does not use AI to produce a person's result or an organisation's group figures. The Service uses AI, including Claude AI (by Anthropic) and voice technology (by ElevenLabs), to power the AI advisor, search, food scanner, and voice responses. By using these features you acknowledge and agree that: • AI responses are generated automatically and may be inaccurate, incomplete, or inappropriate for your situation. • AI output is not professional advice (see Section 5) and should be independently verified before you rely on it. • Our in-app AI advisors are supportive companions, not medical, dietetic, or mental-health professionals, and do not replace them. For medical, chronic, or mental-health concerns, the Service will encourage you to consult a qualified professional. • The AI food scanner produces estimates (e.g. of foods, calories, or nutrients) that may be wrong; do not rely on them for medical, allergy, or dietary decisions. • You will not use the AI features to attempt to obtain medical diagnosis or treatment, to generate harmful content, or in any way that violates these Terms. Details of how AI processes your data are described in our Privacy Policy (ihumns.com/privacy-policy).

This section covers subscriptions to the Mood Nutrition Connect app, bought through an app store. Subscriptions bought directly from us by an employer, gym or studio are covered by Section 8. • The Service may offer free and paid subscription plans with different features. Details of available plans and prices are shown in the app. • Paid subscriptions are sold and processed through the Apple App Store or Google Play and managed via our subscription provider, RevenueCat. We do not receive or store your full payment card details. • Auto-renewal: Unless otherwise stated, subscriptions renew automatically at the end of each billing period, and your app-store account is charged, unless you cancel at least 24 hours before the end of the current period. • Cancellation: You can cancel at any time through your Apple App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period; you retain access until then. • Refunds are handled in accordance with the policies of the Apple App Store or Google Play. We generally do not provide refunds directly, except where required by applicable law. • Free trials / promotions, if offered, are subject to their stated terms; unused portions are forfeited when you purchase a subscription. • We may change plans, features, or prices. Material changes to recurring prices will be communicated as required by the app stores and applicable law and will not take effect until your next renewal. During the closed testing phase, some paid features may be provided at no charge or may change without notice.

This section applies to subscriptions bought directly from us by an organisation - an employer, gym, studio or similar - rather than through an app store. If you subscribe through the Apple App Store or Google Play, Section 7 applies to you instead. What you are buying • A subscription to Mood Nutrition Connect for your organisation, carrying your branding. Plans are priced per seat, with a minimum charge for each billing period. A seat is one person in your organisation who can use the check-in, as shown when you subscribe. • Billing is monthly or yearly, in advance, as you choose at the time of purchase. A yearly plan is paid for twelve months at once, at a lower price than twelve monthly payments. • Your subscription renews automatically at the end of each billing period, for the same period and at the then-current price, until you cancel. Your payment method is charged on the renewal date, and by subscribing you authorise those recurring charges. Changing your seats • You can add seats at any time. The extra seats are charged for the rest of your current period, in proportion to the time left, and then renew with your plan. • You can reduce your seats at any time. A reduction takes effect from your next renewal. Seats you have already paid for stay available until then, and no credit or refund is given for them. Prices can change • We may change our prices and plans at any time. The prices shown on our website are our current prices; they are not a quote held open, and they are not a promise of a future price. • A price change never affects a period you have already paid for. If you pay monthly, a new price applies from your next monthly renewal. If you pay yearly, it applies at the end of your current year. • We will give you at least 30 days' notice by email, to your billing contact, before a price change affects you. If you do not want to continue at the new price, you can cancel before it takes effect. Currency and taxes • Our prices for organisation plans are set in US dollars, and unless we have agreed otherwise in writing you are billed in US dollars. Prices shown in any other currency are for guidance only and may not match the amount charged. • Prices exclude applicable taxes, including GST/HST where it applies. Tax is added at checkout or on your invoice. Cancelling • You can cancel at any time, from the Billing section of your dashboard or by emailing us. There is no minimum term and no cancellation fee. • Cancelling stops future renewals. It does not end the period you have already paid for: your access, your branded link and your reports continue until the end of that period, and then stop. • Cancel before your renewal date to avoid the next charge. A renewal that has already been charged is not refunded because you cancelled afterwards. Refunds • All fees are charged in advance and, once paid, are non-refundable. This applies to monthly and yearly plans alike. • If you pay yearly and later cancel, or ask for a refund part-way through the year, we do not refund the remainder of the year. You keep your access until the end of the year you paid for. • We do not refund unused seats, part-periods, reductions in seats or downgrades, or periods in which the Service went unused. • The exception is a billing mistake. If you were charged in error or charged twice, we will correct it and refund the amount charged in error. • Any other refund request is considered case by case. A refund outside the billing-mistake case is at our discretion and is never guaranteed, and a refund in one case does not create a right to one in another. To ask, email contact@ihumns.com with your organisation's name and what happened. We would rather hear from you than not. • Nothing in this section removes or limits any right to a refund or other remedy that you have under applicable law. Where the law gives you more than these Terms do, the law applies. Payment problems • If a payment fails we may retry it, and we may suspend the Service until payment clears. We will contact your billing contact before suspending anything. Questions about pricing • For anything to do with pricing, invoices, billing or refunds, email contact@ihumns.com and a person will reply.

• You retain ownership of the information and content you submit to the Service (for example, mood check-ins, notes, food logs, and profile details) ("Your Content"). • You grant us a limited, worldwide, royalty-free licence to host, store, process, and use Your Content solely to operate and provide the Service to you, as described in our Privacy Policy. • You are responsible for Your Content and confirm you have the right to submit it. • Our collection and use of personal and health data - including the optional, anonymised research programme and the optional Advisor Memory feature - are governed by our Privacy Policy. Participation in research and Advisor Memory is opt-in and can be turned off at any time in Settings.

You agree not to: • Use the Service for any unlawful, harmful, or fraudulent purpose; • Attempt to access accounts, data, or systems that are not yours, or circumvent security, authentication, or usage limits; • Reverse-engineer, decompile, scrape, or extract source code or data from the Service, except as permitted by law; • Interfere with or disrupt the Service, or introduce malware or automated/bulk requests; • Misuse the AI features (e.g. to generate unlawful, harmful, or misleading content, or to seek medical diagnosis/treatment); • Resell, sublicense, or commercially exploit the Service without our written permission; • Infringe the intellectual-property or privacy rights of others. We may suspend or terminate access for conduct that violates these Terms.

The Service - including its software, design, text, graphics, logos, and the "HUMNS" and "Mood Nutrition Connect" names - is owned by us or our licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for your own personal, non-commercial use. All rights not expressly granted are reserved. You may not use our names or logos without our prior written consent.

The Service relies on third-party providers (including Supabase, Anthropic, ElevenLabs, RevenueCat, Apple, Google, and Expo) and may link to third-party content. We are not responsible for third-party services or content, and your use of the app stores and other third-party services is subject to their own terms. The providers we use and the data shared with them are described in our Privacy Policy.

To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any content, recommendation, or AI output is accurate, complete, or suitable for you. Because the Service is in closed testing, you accept that it may contain bugs, errors, and incomplete features.

To the maximum extent permitted by law: • We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from or related to your use of (or inability to use) the Service. • Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the three (3) months before the event giving rise to the claim, or (b) CAD 100 (or its equivalent). • Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, for death or personal injury caused by negligence, or fraud).

You agree to indemnify and hold harmless HUMNS and its founder, operators, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

• You may stop using the Service and delete your account at any time (Settings → Security & Data), as described in our Privacy Policy. • We may suspend or terminate your access at any time, with or without notice, if you violate these Terms, if required by law, or if we discontinue the Service (including at the end of the closed testing phase). • Sections that by their nature should survive termination (including Sections 5, 8, 10, and 12–17) will survive.

We may modify, suspend, or discontinue any part of the Service at any time. We may also update these Terms from time to time. When we make material changes, we will notify you as required (for example, by in-app notice or email). Your continued use of the Service after the effective date of the updated Terms constitutes acceptance. If you do not agree to the changes, stop using the Service.

These Terms are governed by the laws of Canada, without regard to conflict-of-laws principles. Subject to any mandatory rights you have as a consumer under your local law, the courts of competent jurisdiction in Canada will have exclusive jurisdiction over any disputes arising from or relating to these Terms or the Service. If you are a consumer resident in the EU, UK, or another jurisdiction whose laws grant you mandatory protections, nothing in these Terms deprives you of the protection of those mandatory provisions.

For questions about these Terms: HUMNS INC. Initiative for Human Nutrition & Sustainability 777 Bay Street, Suite 249, Toronto, Ontario, M5G 2C8, Canada Email: contact@ihumns.com Website: ihumns.com